No problem, you can start your plan at any time! Your plan only starts once you complete your questionnaire.

Have a partnership opportunity or media inquiry? Get a hold of us at marketing@fitterclub.com

When you sign up to Fitterclub you will receive a full month of workouts and nutrition plans tailored specifically for your goals, lifestyle and fitness level. You will also receive support from our in-house team of personal trainers and nutritionists. So, if you have a question about a workout, need help with a recipe or require a pep talk to keep on track, we are here to help you!

Voucher codes can be entered by clicking the “Redeem Voucher” or “Redeem” button on the top of every page on our website.

Fitterclub Memberships are processed immediately upon sign up, and your first week’s fitness and food plans will appear in your log in area once you have completed your purchase and registration. We also give you the opportunity to interact with our Fitness Mentors to help you with your personalized program.

No worries, we can help! Just contact us at referrals@fitterclub.com and we'll help you out!

Before you begin you will fill out a short questionnaire. The outcomes from this questionnaire will tailor specific workouts, calories and macronutrients for you, to ensure you hit your targets and achieve your goals.

The program is a personalized online workout and nutrition program complete with a membership area, streaming workouts and Fitness Mentor support. Your tailored workouts and nutrition plan will appear in your login area upon membership registration and purchase. You can choose your own workout days and rest days.

With the Fitterclub Plan you do 5 workouts week. Each workout is only 30 minutes long and is tailored to your own personal fitness level and goals.

All Fitterclub workouts can be completed anywhere you like so long as you have a little space to move around. You do not need any equipment to complete the workouts.

You will receive a full training plan with your Fitterclub programme. However, if you would like to include other training, you can. For example, you may take up running with a friend, or join a team sport, you can do the plan along with this within reason! If in doubt contact us.

The short answer is no. Unfortunately, the Fitterclub Program would not be suitable if you are unable to exercise. Your meal plan is tailored in line with our recommended workout routine for optimal results.

That’s the beauty of investing in Fitterclub online - you don’t have to be in a certain place to complete your workouts or follow the food plan. You don’t have to quit your full-time job. The Fitterclub Program has been designed to be as flexible as possible and fit around YOUR life.

Having a Personal Trainer is a great idea. However, the way we’ve created the Fitterclub program, you will always have support when you need it most. A Personal Trainer is great for the 1-hour session you train with them, but what about the other 23 hours in your day? With both training and nutrition experts at hand supported by our technical data driven platform you are getting the best support to optimize your fitness at a fraction of the cost.

Should you have any questions throughout your plan our experts are simply an email away and are here no matter how big or small your query.

The recipes that you receive with your Fitterclub plan are designed to be as flexible as possible and give you lots of choice. So, if there is an ingredient that you are allergic or intolerant to then most of the time you will be able to swap this for something else. Within your questionnaire you will be able to exclude certain foods from your plan, should you be allergic or intolerant. Also, in each recipe of your program we will provide basic alternatives for other ingredients where possible. If you find any other ingredients in your plan that you are unable to eat, then be sure to get in touch with our Fitterclub team for alternatives.

Absolutely. Within your questionnaire there are vegetarian/pescatarian/vegan options, should you require one of these specific food plans.

The plan is not suitable for pregnancy but once you are back to full health after giving birth we can happily get you on board. Our plan is perfectly safe for breastfeeding mums. However, we do recommend that you speak to your doctor first to ensure that they are happy with you completing the plan. Everyone has different needs and the most important thing to us is the health of you and your baby, so it is always best to check with a medical professional before taking on the plan. The exact additional calories each breastfeeding Mother requires will vary so we work on averages to start with.

No worries, we got you. Contact us, support@fitterclub.com, and we'll get you sorted.

For Credit and Debit Cards:

• Login to your account at https://app.fitterclub.com
• Scroll down to Account Settings
• In the Update Card section enter your new payment information and click Update
• You're all set!

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For PayPal:

• Go to your Paypal account Page
• Follow the update card steps on PayPal
• You're all set!

Simply email support@fitterclub.com and we will take it from there!

No worries! Just click "Forgot Password?" on the login page and we'll send a password reset link to the email address on your account. Being prompted to enter your old password? Still having trouble? Contact us.

An Account Settings link will appear towards the bottom of your Account Page as soon as you activate your membership. This link allows you to update your membership settings. If you need to cancel at any time, please see Cancellation FAQ here. Don’t see the Account Settings link? Make sure you’re logged in with the email you used to sign up!

• Login to your account at https://app.fitterclub.com
• Click the Account Settings link
• Click on the red Cancel Membership button
• Don’t Go!

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Please let us know if you are experiencing issues, and we'll do our best to help you out.

Don’t see the Account Settings page? Make sure you’re logged in with the email you used to sign up!

• Login to your account at https://app.fitterclub.com
• Click the Account Settings link
• Go to the Membership Details section to see your order history.

So sorry about that! Contact us and we will help you out.

You only pay for the periods you want. Your membership period is determined by your original sign-up date and period purchased according to the terms of agreement. For example, if you join on the 1st January and you purchase an annual subscription your complete tailored fitness program is accessible for the full year and you are billed on the 1st January of the next year for another 12-month subscription. You can cancel at any time during your subscription and still have access to the full subscription period you already paid for. There are no refunds for unused periods. If you would prefer to change your program commencement date to one that works better for you, please contact us. We’d be happy to help.

We're so sure you'll love our programs that if you purchase directly from us we'll refund you in full if you let us know you don’t within 30 days of your payment. The full refund policy terms and conditions including purchases made through 3rd parties can be found in our Terms of Use.  

Just like our money back guarantee we're so sure you'll love our programs that if you purchase directly from us we'll refund you in full if you let us know you don’t within 30 days of your payment. The full refund policy terms and conditions including purchases made through 3rd parties can be found in our Terms of Use. Please Contact us in relation to any payment queries you have. We are here to help.

We’d hate to see you leave Fitterclub but you can cancel your membership at any time for any reason by following the steps below. We do not refund for any unused periods.  

• Login to your account at https://app.fitterclub.com
• Click the Account Settings link
• Click on the red Cancel Membership button in the membership details section
• If you do not see a red Cancel Membership button in this section we do not hold any payment details for you and your subscription will naturally cancel in the days specified in the membership details section.